Topic:
Insights from a Retail Leader:
Business Survival and Success in Challenging Times
“At a time when other specialty store retailers are shutting stores and shrinking their operations, the Big M Inc. company of Totowa is celebrating the opening of an 8,000-square-foot Mandee store on Route 3 in Clifton and scouting new locations in Florida.”
The Record, Feb.11, 2009.
The Mandelbaums did not begin preparing for the downturn last year; their four generations of family transformational leadership was built to weather a downturn: deliver fashion value to customers, avoid high rent malls, avoid debt, create a culture of customer enthusiasm among employees, train them how to understand their business as though they owned their own business, and share profits with them.
Regardless of the industry you’re in, be sure to join us for this special opportunity to meet a widely acclaimed entrepreneur whose company is successful at a time when many of their competitors are struggling for survival.
Ken Mandelbaum is Chairman and CEO of Big M. Inc., a New Jersey based, fourth generation, family owned business started in 1948 that operates 160 specialty stores in 10 states. In addition to his leadership role at Big M Inc., Mr. Mandelbaum is a partner in other businesses and ventures, serves on a number of boards and, among other accolades, has been recognized as “Entrepreneur of the Year” by the NYU Stern School of Business.
Mr. Mandelbaum will take your questions and share his lessons learned, including:
* What it takes to successfully navigate a business through today’s turbulent economy
* How transformational leadership helped the company move beyond addressing the exigencies of the day and towards a vision of the future
* Ways to deal with the organizational dynamics of an entrepreneurial company
Whether you’re a C-level executive, business owner, advisor, or investor, you’ll gain ideas that you can apply to your own situation.