Share:
Overview
Body
The Importance of the Positive Experience: Growing Your Business with a Consumer/Client Centric Approach
Author and DemandWerks CEO, Martha Pease joins us for a special event to discuss the power of the positive customer/client experience in growing your business. Whether your organization serves as a b2b operation or a b2c operation, there is something here for you.
Martha will be discussing topics from her extensive experience as well as, her new book, Think Round. The program is aimed at addressing critical topics such as;
Topics:
Knowing your customer/client base
Actions leaders can take to make their company more consumer accountable
Using appropriate benchmarks to measure real progress.
Date: Tuesday, Oct 13, 2015
Time: 11:30am-1:00pm
Location: New Vintage Place
889 Broadway Ave NW
Grand Rapids, MI 49504
Cost:
Members - 25
Non-Members - 30
Author and DemandWerks CEO, Martha Pease joins us for a special event to discuss the power of the positive customer/client experience in growing your business. Whether your organization serves as a b2b operation or a b2c operation, there is something here for you.
Martha will be discussing topics from her extensive experience as well as, her new book, Think Round. The program is aimed at addressing critical topics such as;
Topics:
Knowing your customer/client base
Actions leaders can take to make their company more consumer accountable
Using appropriate benchmarks to measure real progress.
Date: Tuesday, Oct 13, 2015
Time: 11:30am-1:00pm
Location: New Vintage Place
889 Broadway Ave NW
Grand Rapids, MI 49504
Cost:
Members - 25
Non-Members - 30
Hosted by: ACG
Chapter
W. Michigan