ACG Pittsburgh 2024 March Women's Program

Event Details

When:

March 19, 2024 12 PM - 2 PM EDT

Where:

Location Name

Duquesne Club - Carnegie Room

Location Address

325 Sixth Avenue
Pittsburgh, PA 15222
United States

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Overview

Body

PLEASE NOTE: THIS LUNCHEON WILL BE AT THE DUQUESNE CLUB.

Eavesdropping on 12-Year-Olds: Lessons in Human-Centered Design and Driving Business ROI

Please join Jamie Sterling, VP of Product, Research & Development at Carnegie Learning, and Kim Anderson, Human-Centered Design Director at RSM, for a fireside chat moderated by Nick DeHainaut, Business Development Director at RSM.

Through the telling of the innovative product development journey Carnegie Learning’s MATHstream undertook, including an empathetic eye on the user, Jamie and Kim learned how to engage 12-year-old subject matter experts to deliver innovative software solutions. They will share the benefits of embracing human-centered design, including:

Speed to Market
Cost avoidance coupled with earlier revenue gains
Noteworthy innovation, leading to recognition, awards, and grant monies
Greater customer satisfaction and retention

While using a human-centered design approach, in this case, resulting in improved learning outcomes and happier students, teachers, and caregivers, a human-centered design methodology can be applied to all industries — finance, retail, higher education, construction, you name it.

Jamie and Kim will describe specific techniques for immediate consideration, discuss their collaborative dynamic as external partners, and offer our audience their experience as female leaders in technology, innovation, and strategy.

Members/Sponsors: $75 I Non-Members: $125

Cancellations received via email at least 3 business days from the event will be granted a refund, less a 20% administrative fee. Cancellations received after the cut-off date (3 days prior to) are not eligible for a refund. However, registrations can be transferred without penalty to another representative from the same company for the same event, with advanced notification to organizers. If the replacement representative is not a member of the association, the firm will be responsible to pay the difference between the member vs. non-member rate (this will vary depending on the event). Picture/Video Policy: Registration implies consent that any pictures or video taken during the event can be used for promotional purposes. ACG Pittsburgh is able to use your likeness without remuneration.

Speakers

Kim Anderson

RSM

Director, Human-Centered Design

Kim has over 22 years of experience in people and project management, with an emphasis on Agile software and product development. Kim’s career started in 2001 in Washington, DC, as a business and technology consultant with KPMG Consulting and, later, Booz Allen Hamilton, for federal government clients. She pivoted from being client-facing in 2010 to become the first product manager of a certified Electronic Health Record (EHR) software program at what was then a small company in Pittsburgh, PA, called Net Health. Under her leadership, the EHR became Meaningful Use certified and Net Health’s growth strategy capitalized on the functionality core to all EHRs to increase its client base by incorporating other specialty care clinical documentation into the product. During her nine years with Net Health, Kim spent significant time in the field observing the software in use, establishing relationships with clients and vendors, vetting new feature concepts, and establishing the end user feedback loop.

Kim returned to client service as a part of RSM’s human-centered design practice. Kim acts as the delivery partner, working alongside cross-functional teams of designers, researchers, strategists and engineers. One of her current partnerships is with Carnegie Learning (CL), an innovative education technology and curriculum solutions provider for K-12 math, literacy and ELA and world languages. The RSM team collaborated with CL on an award-winning middle school math product and continues to support CL’s innovation team to prototype concepts such as student access to live tutoring, a professional learning platform for educators and teacher access to open education resources.

Jamie Sterling

Carnegie Learning

Vice President of Product, Research and Development

Jamie Sterling is an award-winning Product leader who is passionate about charting a new frontier in K12 education. Jamie has been with Carnegie Learning (CL) for seven years and served in four departments and roles. In her current role as Vice President of Product, Research & Development, Jamie is responsible for driving the strategic vision and execution of CL's product and research initiatives, particularly focused on generative AI. Jamie previously worked in CL's Innovation Department, CL Next, from which the MATHstream product was born. Prior to that, Jamie led the Mathematics product line for four years and also worked on the CL Marketing team. Her background is in product, technology, innovation and global marketing from early childhood through higher education.

With an empathetic focus on the user and eye on the evidence, Jamie strives to craft products that empower educators and foster student success. Leveraging CL’s rich legacy of 25+ years in AI-powered tutoring systems and instructional excellence, Jamie remains dedicated to simplifying teachers' lives and cultivating a sense of accomplishment in every learner.

Hosted by: ACG

Chapter

Pittsburgh