Frequently Asked Questions

Q: Can I pay by check when I register online?

A: No, only credit cards are accepted online. 


Q: Can I cancel and get a refund? 
A: Yes, only if cancellation is prior to the deadline for final numbers with the venue. The deadline is generally three business days before the event. If cancellation is after deadline, no refund can be given unless we are able to fill your spot.

Q: What is included in an ACG Cincinnati membership?
A: Members of ACG have access to a variety of tools to enhance professional development, knowledge base and networking. ACG members receive a wealth of information and resources at both the global and local levels. To get more information on the benefits of becoming an ACG member click here.  

Q: When does my membership expire and how can I renew it?
A: Your membership expires on the annual anniversary date of your joining ACG Cincinnati. You will receive reminders via email of an expiring membership. To renew your membership click here for the log-in. Your user ID is your email address.  


Q: What if I am a member of another ACG chapter?
A: As a member of another ACG chapter, you can attend as many ACG Cincinnati events as you'd like at a discounted rate.


Q: How do I get more involved?

A: If you are interested in getting more involved in ACG, please reach out to us at 513-335-9231 or via email at with your interests or ideas. We are always thankful for more involvement from our members.