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CEO of EPIQ Leadership Group & Former Chief EQ Evangelist
Amazon
Rich Hua is one of the world's foremost experts in building emotionally intelligent cultures of innovation at scale. As Chief EQ Evangelist and Worldwide Head of EPIC at Amazon, he built the world's largest corporate-based EQ community of 70,000 members, making him one of the few people who has successfully scaled emotional-social intelligence from theory into a global movement. His initiative ultimately reached over 1.5 million leaders, employees, customers, and partners globally, reshaping the mindset and behavior of leaders in every part of the world.
Rich served as the expert advisor to the Amazon Alexa team as they imbued Alexa+ with empathy and emotional intelligence, helping shape the world’s most pervasive AI-powered virtual assistant embedded in over 600 million devices.
Rich is a globally sought-after keynote speaker who has consistently delivered the highest-rated sessions at elite leadership events all over the world, speaking to audiences up to 10,000+. He has has been featured in The Guardian, The Washington Post, and AWS Executive Insights.
Rich founded the EPIQ Leadership Group to help leaders worldwide build adaptable, resilient, and innovative cultures that are both high-performing and deeply human. This has never been more important than in a world being redefined by AI. His message is timely and critical: IQ alone is not enough. Leaders and organizations must harmonize their EQ + IQ—what he calls the EPIQ skill set—to thrive and succeed in the midst of complexity, ambiguity, and opportunity.