Safe List instructions

Please choose your email provider/program below to see below to find instructions by email provider:

 

Microsoft Outlook

- Microsoft Outlook users: Follow these instructions to ensure that your newsletters are always delivered to your inbox.

 

Outlook 2003:

From the Tools menu, select Options

Click the Junk E-Mail button

Click the Safe Senders tab

Click the Add button

Enter acgorlando@acg.org and allison@acgorlando.ccsend.com in the text box provided

Click OK

 

Outlook 2007:

From the Actions menu, select Junk Email

Click the Junk E-Mail Options

Click the Safe Senders tab

Click the Add button

Enter acgorlando@acg.org and allison@acgorlando.ccsend.com in the text box provided

Click OK

*For more help, see the Outlook help site.

 

AOL/AIM

Login to http://mail.aol.com/

Click on Contacts on the left-side navigation menu

Click on New on the top navigation bar, then New Contact

Enter acgorlando@acg.org and allison@acgorlando.ccsend.com

Click Save at top

*For more help, see the AOL help site.

 

Comcast

Comcast users: Follow these instructions to ensure that your newsletters are always delivered to your inbox.

Login to http://www.comcast.net/qry/goto?app=mail

Click on Address Book link in the left-side menu

Click Add Contact at the top of your Address Book

Enter acgorlando@acg.org and allison@acgorlando.ccsend.com 

Click Add

*For more help, see the Comcast help site.

 

Cox.net

Cox.net users: Follow these instructions to ensure that your newsletters are always delivered to your inbox.

Login to http://webmail.cox.net/

Go to the WebMail Inbox window.

Click Addresses

Under Addresses: All, click New Contact.

For Display Name, enter ACG Orlando

For E-mail, enter acgorlando@acg.org and allison@acgorlando.ccsend.com

Click OK

*For more help, see the Cox.net help site.

 

Earthlink

Earthlink users: Follow these instructions to ensure that your newsletters are always delivered to your inbox.

Login to http://webmail.earthlink.net/

Click on the Address Book link

Click the Add button. For E-mail, enter acgorlando@acg.org and allison@acgorlando.ccsend.com

Click the Save button at the bottom of your screen

*For more help, see the Earthlink help site.

 

Gmail

Gmail users: Follow these instructions to ensure that your newsletters are always delivered to your inbox.

Login to http://www.gmail.com/

Click Contacts along the left side of any Gmail page

Click Create Contact For E-mail, enter acgorlando@acg.org and allison@acgorlando.ccsend.com

Click Save

*For more help, see the Gmail help site.

 

Hotmail/MSN

Hotmail and MSN Users: Follow these instructions to ensure that your newsletters are always delivered to your inbox.

Login to your Hotmail or MSN account

Click Options

On the left side of the page, click Mail, and then click Junk E-Mail Protection

Click Safe List

Enter acgorlando@acg.org and allison@acgorlando.ccsend.com in the field provided

Click Add

*For more help, see the Hotmail/MSN help site.

 

Yahoo

- Yahoo Users: Follow these instructions to ensure that your newsletters are always delivered to your inbox.

For the older-style Yahoo mail, follow these directions:

Login to http://mail.yahoo.com/

Click the Addresses tab

In the Quick Add Contact section at bottom enter acgorlando@acg.org and allison@acgorlando.ccsend.com

 Click the Add button

 

And for the new Yahoo mail, try this:

Login to http://mail.yahoo.com/

Click on Contacts in left-side menu

Click Add Contact at top enter acgorlando@acg.org and allison@acgorlando.ccsend.com

Click the Save button at top-right

- If you ever find an ACG Orlando e-mail in your Yahoo Bulk mail folder, open it and click the Not Spam button.

 

Other

Other Programs/Providers: If you are subscribed to ACG Orlando, but are not receiving the e-mails, your Internet Service Provider (ISP) or company is blocking them, perhaps because they think ACG Orlando is junk mail.

 

What you can do to fix this:

Get in touch with technical support at your ISP or company and explain the problem. If they are blocking e-mail from ACG Orlando, ask them to stop. One way they can do this is to place the following on an e-mail "safe list":

  • acg.org
  • acgorlando@acg.org
  • allison@acgorlando.ccsend.com

Some web-based e-mail systems allow you to set your own safe list. Look for it in the settings section and add acgorlando@acg.org and allison@acgorlando.ccsend.com. Some e-mail systems, such as AOL 8.0, require a sender to be in your address book to keep the e-mail from diverted to a junk mail folder. If your system is like this add acgorlando@acg.org and allison@acgorlando.ccsend.com to your address book.