Tech Support & Platform Tips for Attendees

M&A East includes two separate, but connected technologies:

The M&A East Platform: your hub to schedule/join meetings; manage your calendar and navigate to all conference activities.
The Ballroom / DealLounge (which you access from the Platform).
- You will be asked to create two log-ins and 2 profiles/photos. Once created they'll be saved for the duration. (Separate from your ACG Log In Credentials)
- We recommend using a lap or desktop with Chrome for the best experience.

Access & Create Your Platform Log In & Schedule Meetings

The Platform is your Hub to access Virtual M&A East: Your Profile, Agenda, Attendees, Calendar, Meetings, etc. If you've been scheduling mtgs, this is the same login, otherwise use the email you registered with & create a login.
Log in to the M&A EaST Platform

Best Practices for Logging in

Manage Your Calendar:
- Review in-coming meeting requests - snooze what you're not interested in and accept those you are. Need help? How to Schedule Meetings Guide
- Add programs from to your calendar (see full agenda below); "click" attend to add programs to your calendar.
- Once finalized, download to Outlook (highly recommended) or view from My Calendar.

To Join a meeting:
- Navigate to My Calendar on the Platform, select the meeting. Click "Join" (Before the actual start of the meeting it will say "Starts in 20 hours," for example.
  - Meeting links are valid for one-time use. Don't click the link until the meeting time!
  - To invite additional people to a meeting, you can "invite others" from All Requests & Mtgs, click your Accepted Meetings Tab or simply forward the calendar invite (if you did not initiate the meeting).
  - Troubleshooting:
    - My link doesn't work: Go to Search/Request, find the party you are meeting with and call/text their mobile or office to arrange a meet up via method of your choice.
    - Didn't show up: reach out to them directly or reschedule

Once logged in to the Platform, from the left navigation select Ballroom/DealLounge
Create another log in and password to get to the virtual DealLounge/Ballroom - for all programs and networking.
If you’ve been on “Remo” before, the site WILL recognize your email address, otherwise create a new login.

Ballroom Tech Tips & Compatibility Guide or email acghelp@conferencesolutions.com for tips like, what browser should I use, my mic and camera aren't working, connectivity and other troubleshooting.
Profile Tips:
- Set-up your profile with a photo - this is a 2nd profile.
  - Photos must be 200 x 200 pixels or smaller
  - Consider adding your firm name at the end of your FULL NAME field to create a virtual name tag (i.e. Jen Simons, ACG Philadelphia)
  - Headline - include your firm function or something about yourself.
Navigating Tips:
- When you log in you'll automatically be placed at a networking table.
- Turn on your mic/camera. When you sit at a table, it's like a Zoom Meeting with up to 5 other people!
- Easily move tables or floors by double clicking where you want to go.
- We'll have over 200 unreserved, numbered tables - 2, 4 and 6-tops
- There are 7 floors - sponsors are on floors 1 & 2; there are also industry dedicated floors for targeted networking.
- Hover over someone's image to see their profile.
- Use "chat" to send a private message. Share your floor & table number to meet up.
- Networking happens before and after the program, but automatically shuts down during the program.
- We'll add table topics to help you find attendees who want to connect around similar topics including industry verticals.

October 26 - 28, 2020